Plans We Develop

Up to this point, the organization is clear that a change is necessary. Also the changes which will be implementing are communicated. In effect, what we have is the current state and the future state – and are missing the process to GET from the current state to the future state.

This phase of change is focused on developing the PLANS to create the future state. It is tempting to think that all we need is a classical project plan which typically consists almost exclusively of tasks to build “things” at certain points in time. When done well, the plans developed include numerous tasks focused on “people” so they are informed, trained, coached, inspired, and feel supported. In addition, there is a tendency to attempt to implement the entire change in one huge step – when a much lower risk approach is to stage the implementation so results begin to be seen much more quickly. Finally, it is important that the leadership team stays engaged during this stage.

There are several tools to help you think through an approach which mitigates risk and allows results to happen quickly.

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Key Constituents Chart – Before you dive into a project plan, it is useful to think through who is affected by this initiative and what is their perspective on this significant change.
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MultiGeneration Template – For large changes, it is lower risk to have the implementation staged so that results occur quickly for the basics of the change – and that additional improvements follow quickly.

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Communication Plan Template – Communication is much more effective if it is staged so that specific individuals and groups receive appropriate information at the right time using effective delivery methods.

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Leadership Action Template – It is during the implementation phase that continued leadership support is essential. There is a natural temptation by leaders to think that once the implementation phase starts, they can redirect their attention elsewhere. This template helps them constructively stay active and involved until completion of the initiative.